Privacy Policy
TONG Ink (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
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Information We Collect
We may collect the following types of personal information:
1. **Personal Identification Information:**
- Name, email address, phone number, shipping and billing address.
2. **Order Information:**
- Products purchased, payment details, and transaction history.
3. **Device Information:**
- IP address, browser type, operating system, and browsing behavior (collected through cookies and similar tracking technologies).
4. **Communication Data:**
- Messages or inquiries sent through our website or customer service channels.
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**How We Use Your Information**
We use the information we collect to:
- Fulfill and manage your orders, including processing payments and arranging deliveries.
- Improve your shopping experience and personalize our services.
- Communicate with you regarding your orders, updates, and promotional offers (with your consent).
- Monitor and analyze website performance and visitor behavior.
- Ensure the security of our website and protect against fraud.
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**Sharing Your Information**
We do not sell, rent, or trade your personal information. However, we may share your information with third parties to:
- Process payments (e.g., payment gateways).
- Fulfill orders and deliver products (e.g., shipping companies).
- Comply with legal obligations, such as responding to law enforcement requests.
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**Your Rights**
Depending on your location, you may have the following rights regarding your personal data:
- **Access:** Request a copy of the personal data we hold about you.
- **Correction:** Request correction of incomplete or inaccurate data.
- **Deletion:** Request the deletion of your data, subject to legal and contractual obligations.
- **Opt-Out:** Unsubscribe from promotional communications.
To exercise these rights, please contact us at [casterlyrochebyeasyx@gmail.com].
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**Cookies and Tracking Technologies**
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device to collect information about your interactions with our site. You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of our website.
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**Data Retention**
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
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**Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
---
**Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
---
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”
---
Information We Collect
We may collect the following types of personal information:
1. **Personal Identification Information:**
- Name, email address, phone number, shipping and billing address.
2. **Order Information:**
- Products purchased, payment details, and transaction history.
3. **Device Information:**
- IP address, browser type, operating system, and browsing behavior (collected through cookies and similar tracking technologies).
4. **Communication Data:**
- Messages or inquiries sent through our website or customer service channels.
---
**How We Use Your Information**
We use the information we collect to:
- Fulfill and manage your orders, including processing payments and arranging deliveries.
- Improve your shopping experience and personalize our services.
- Communicate with you regarding your orders, updates, and promotional offers (with your consent).
- Monitor and analyze website performance and visitor behavior.
- Ensure the security of our website and protect against fraud.
---
**Sharing Your Information**
We do not sell, rent, or trade your personal information. However, we may share your information with third parties to:
- Process payments (e.g., payment gateways).
- Fulfill orders and deliver products (e.g., shipping companies).
- Comply with legal obligations, such as responding to law enforcement requests.
---
**Your Rights**
Depending on your location, you may have the following rights regarding your personal data:
- **Access:** Request a copy of the personal data we hold about you.
- **Correction:** Request correction of incomplete or inaccurate data.
- **Deletion:** Request the deletion of your data, subject to legal and contractual obligations.
- **Opt-Out:** Unsubscribe from promotional communications.
To exercise these rights, please contact us at [casterlyrochebyeasyx@gmail.com].
---
**Cookies and Tracking Technologies**
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device to collect information about your interactions with our site. You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of our website.
---
**Data Retention**
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
---
**Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
---
**Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
---
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”